Straight Answers to Common Questions

No. You keep your existing number. We simply bridge our AI system to work alongside your current setup, ensuring you never lose your established identity or customer contacts.

No voice bots. Orbityns sends an AI text message to the caller immediately if you miss the call. This starts a real-time text conversation to qualify the lead and book the appointment without forcing your customers to talk to a robot.

Primarily plumbers, HVAC technicians, electricians, and general contractors. Our system is specifically tuned for high-intent service businesses where speed of response is the difference between winning and losing a job.

At this time, Orbityns is available to businesses operating within the United States only. The AI text-back system runs on 10DLC — a US carrier compliance program that does not extend to other countries. We plan to expand internationally in the future, but cannot confirm a timeline yet.

Yes — and this is one of the things that separates Orbityns from generic automation tools. Before your system goes live, we configure the AI around your specific business. That includes your business name, your trade, the way you typically greet customers, the services you offer, your service area, your scheduling preferences, and any specific questions you want the AI to ask before booking a job. If you already have a particular workflow — for example, always asking for photos before a quote, or only booking morning appointments — we build that into the conversation flow. The AI does not use a one-size-fits-all script. It works the way your business works.

The build typically takes 3–5 business days. Once we have your basic information, our team configures your AI response logic and tests the integration before we go live.

Just your business phone number and Google Calendar sharing access (Optional). If you want us to book appointments directly, we'll need to know which slots you're available for.

10DLC is a US carrier compliance requirement for business texting. It verifies your business identity, ensuring that your texts aren't flagged as spam and that you maintain high deliverability rates.

Yes — 10DLC registration is specifically designed to guarantee that legitimate business communications reach their destination. We manage the entire registration process for you.

No. Orbityns is month-to-month. We believe in earning your business every single month through performance and reliability. You can cancel at any time.

Pay $150 upfront to start the build. This covers our engineering time and compliance setup. The remaining monthly subscription starts only once your system is live and responding to calls.

You're covered for up to 150 leads per month on our standard plan. If you consistently exceed this, we'll reach out to discuss a custom high-volume plan that fits your growth.